Settings and accountCOLORBrowser panel
Why can’t I see a feature included in my plan?
In Feature settings, check whether the feature is in the plan, enabled for the salon and available to your role. A plan alone is not always enough.
For owner, manager · Updated
Step by step
- 1
Check the plan
Open Feature settings and check which plan is needed for the feature.
- 2
Check the salon setting
If the feature is in the plan, check whether its switch is enabled for the salon.
- 3
Check the role and required settings
Make sure your role can use the feature and that the settings named in the app are already enabled.
- 4
Open it or ask for help
Save the setting, refresh the panel and select Open. If the feature is still missing, ask the salon manager or DOSIQ to review access.
Good to know
- The plan sets the available features, while a salon setting can still turn one off.
- A feature may still be being enabled for more salons; that does not necessarily mean there is a data error.
When something does not work
- A switch cannot grant a feature that belongs to a higher plan.
- After changing a setting, refresh the panel and select the right salon to load the current access.
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