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What does read-only mode mean?

Read-only mode lets you view data but blocks saves when the salon account has a payment-related restriction.

For owner, manager, reception, stylist, assistant, salon team · Updated

Step by step

  1. 1

    Recognise the restriction

    If a form or action cannot save, check the message that says the account is read-only.

  2. 2

    Check what you can still do

    You can still view clients, appointments and other data you can access, while saving may be blocked.

  3. 3

    Ask the salon manager to check Payments

    The person responsible for the salon should check Payments and complete any required action, such as making a payment.

  4. 4

    Refresh after the change

    After the billing change is confirmed, refresh the panel and try saving again.

Good to know

  • Read-only mode does not delete data or remove view access.
  • Do not expose payment details to staff; the owner should review the salon’s account status.

When something does not work

  • Not every save failure is caused by billing; missing permissions, a feature that is still being enabled or a form error can also block a save.
  • After a plan or payment change, the restriction may disappear only after provider confirmation.

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