How do I start a shared device or kiosk for the first time?
Install Dosiq on the shared phone or tablet, connect it to the salon with a configuration code, then choose a team member and enter their PIN when one is set.
For owner, manager, reception, stylist, assistant, salon team · Updated
Step by step
- 1
Prepare the device and code
Install Dosiq on the shared phone or tablet. Ask the salon owner or manager for an active configuration code and connect the device to the internet.
- 2
Connect the device to the salon
On the welcome screen, choose Connect Device, enter the code in Salon Code and choose Connect Device again. Wait for the salon and active team list to load.
- 3
Choose a team member
After the device connects, choose your tile on the sign-in screen. The list shows active people who are set to appear in the kiosk.
- 4
Enter the PIN or continue
If the person has a PIN, enter exactly four digits. Without a PIN, the app opens Start for the selected person.
- 5
Check the team list
If someone is missing, open Team → Employees in the Browser panel and check that the person is active and visible in the kiosk. Then refresh the shared device screen.
Good to know
- Connecting assigns the device to the salon. Signing a person out does not remove that assignment.
- A kiosk PIN is separate from an email password, and the person’s role controls the available menu and features.
- The code can contain spaces or lower-case letters; the app normalises it before connecting.
When something does not work
- An empty, invalid, expired or already-used code will not connect the device. Ask for a current code and try again.
- An inactive, hidden or removed team member does not appear on the selection screen.
- Changing the salon is not the same as signing out. Ask an administrator to configure the shared device again.
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